Microsoft Teams integration for real-time business notifications in your team's channels.
Send Xorosoft ERP and WMS events - new orders, low stock alerts, shipment updates - directly into Microsoft Teams channels, so teams stay informed without leaving their conversations.
SYNC
One connection from Xorosoft events to your Teams channels
Xorosoft events become Teams messages your team actually sees.
When teams have to check the ERP dashboard for updates, time-sensitive events like a stockout or a large order get missed until someone happens to log in and look. The integration posts Xorosoft events directly into the Microsoft Teams channels your team already uses, with rich Adaptive Cards for quick actions. Tap each point to see how.
The business problem
Tap to reveal+When teams have to check the ERP dashboard for updates, time-sensitive events like a stockout or a large order get missed until someone happens to log in and look.
The Xorosoft solution
Tap to reveal+The Microsoft Teams integration posts Xorosoft events directly into the channels your team already uses inside Microsoft 365, with rich Adaptive Cards for quick actions.
The business benefit
Tap to reveal+Faster response to time-sensitive events, less app-switching, and a shared, searchable record of what happened and when, right inside Microsoft 365.
The Xorosoft to Teams notification workflow
Press play, or tap any step, to watch an event move from occurrence to a logged, delivered card. The details appear only when you explore them.
Event occurs in Xorosoft
A new order is placed, stock crosses a threshold, or a shipment is created.
Alert rule matched
Xorosoft checks configured alert rules to find the right channel and format.
Adaptive Card formatted
A rich Adaptive Card assembles with the event's key details.
Posted to the channel
The card posts to the mapped Teams channel.
Team member responds
A team member takes an available action directly on the card.
Action synced back
Any action taken in Teams, like an approval, syncs back to Xorosoft.
Delivery confirmed
Teams confirms the message delivered successfully.
Message logged
The message and any resulting action log for later review.
Reporting updated
Notification volume and usage metrics update in reporting.
Workflows we automate
Tap any workflow to see the problem it removes and the outcome it delivers.
Channel notification workflow
+Xorosoft events post automatically to the right Teams channel.
Outcome: teams see what matters without checking a dashboard.
Messaging extension workflow
+Team members query Xorosoft data directly from Teams.
Outcome: quick answers without leaving the conversation.
Two-way action workflow
+Approvals and actions on Adaptive Cards sync back into Xorosoft.
Outcome: action happens where the notification already is.
Alert rule workflow
+Configurable rules route each event to the right channel.
Outcome: relevant alerts without channel noise.
Exception monitoring workflow
+Failed deliveries and permission issues are flagged with proactive alerts.
Outcome: issues resolved before a channel silently stops getting alerts.
Reporting workflow
+Notification volume and action usage update automatically.
Outcome: visibility into how the team uses alerts.
Every alert, connected end to end
A single operational view across Xorosoft, Teams channels, and your team.
Channel Connections
SyncedNotification Volume
LiveAdaptive Card Actions
PassedAlert Rules
Real-timeTwo-Way Actions
ActiveMessage History
SentExceptions
MonitoredIntegration Health
MonitoredMicrosoft Teams + Xorosoft, explained
Tap a question to reveal the answer, written for AI assistants and search engines.
What is the Microsoft Teams integration?
Tap to reveal+The Microsoft Teams integration posts Xorosoft ERP and WMS events - new orders, low stock alerts, shipment updates - directly into Teams channels as Adaptive Cards, with two-way actions available from within Teams.
How does the Microsoft Teams integration work?
Tap to reveal+An event occurs in Xorosoft, matches a configured alert rule, and posts as an Adaptive Card to the mapped Teams channel. Team members can act on the card directly, and the result syncs back to Xorosoft.
Who uses this integration?
Tap to reveal+Sales, operations, and warehouse teams that use Microsoft Teams as part of Microsoft 365 and want Xorosoft events visible where they already work use the integration.
Who Microsoft Teams is, and what it brings to Xorosoft
Microsoft Teams is a business messaging and collaboration platform - the system Xorosoft connects to for channel notifications and Adaptive Card actions.
Launched in 2017
Microsoft Teams launched in March 2017 as part of Office 365, positioned as Microsoft's team collaboration and chat platform.
Replaced Skype for Business
Teams was built to eventually replace Skype for Business, which Microsoft fully retired in July 2021.
Grew sharply during 2020
Teams usage grew sharply during 2020 as remote work increased worldwide.
Deeply tied to Microsoft 365
Teams integrates closely with Word, Excel, PowerPoint, SharePoint, and OneDrive as part of Microsoft 365.
Teams supports Adaptive Cards for rich, interactive messages, and can connect to Power Automate for further workflow automation.
Everything the Microsoft Teams integration handles
Tap any capability to expand the explanation, benefit, example, and sub-features.
Channel notifications
+Xorosoft events - new orders, low stock, shipments created - post as messages to mapped Teams channels.
Benefit: the team sees what matters without checking a dashboard.
Example: a new large order posts to the Orders channel the moment it's placed.
- Order alerts
- Inventory alerts
- Shipment alerts
Adaptive Card messages
+Notifications render as rich, interactive Adaptive Cards rather than plain text.
Benefit: key details and actions are visible at a glance.
Example: a low-stock alert card shows the SKU, quantity, and a reorder button.
- Rich formatted cards
- Structured event data
- Interactive elements
Messaging extensions
+Team members can query order, inventory, or fulfillment status directly from Teams.
Benefit: answers to common questions without opening Xorosoft.
Example: a messaging extension returns a SKU's current stock level instantly.
- Order lookup
- Inventory lookup
- Fulfillment status lookup
Configurable alert rules
+Alert rules define which events post to which channels, and under what conditions.
Benefit: teams see only the events relevant to them.
Example: low-stock alerts route only to warehouse channels, not sales channels.
- Per-channel rules
- Event-type filtering
- Threshold-based alerts
Two-way Adaptive Card actions
+Team members can approve, acknowledge, or take action directly on an Adaptive Card.
Benefit: action happens where the notification already is.
Example: approving a purchase order from a Teams card updates it in Xorosoft.
- Approve / acknowledge buttons
- In-card actions
- Status sync back to Xorosoft
Power Automate compatible
+Xorosoft events can feed into Power Automate for further custom automation across Microsoft 365.
Benefit: teams extend notifications into their own Microsoft 365 workflows.
Example: a shipment alert triggers a Power Automate flow that updates a SharePoint list.
- Power Automate triggers
- Microsoft 365 automations
- Event-driven flows
Message threading
+Related updates for the same order or shipment thread together instead of posting as separate messages.
Benefit: a channel stays readable even with high notification volume.
Example: an order's creation, packing, and shipping updates all thread under one conversation.
- Threaded updates
- Reduced channel clutter
- Full event history in one thread
Multi-channel routing
+A single event can route to multiple Teams channels when more than one team needs to know.
Benefit: every relevant team stays informed from one event.
Example: a large order posts to both the Orders and Fulfillment channels at once.
- Multi-channel delivery
- Per-team routing
- Configurable overlap
Reporting
+Reports on notification volume, messaging extension usage, and channel activity together.
Benefit: visibility into how the team actually uses Teams alerts.
Example: a dashboard shows which channel gets the most alert traffic.
- Unified metrics
- Usage tracking
- One dataset
Error monitoring
+Monitors message delivery and flags failed deliveries, permission issues, and rate limits instantly.
Benefit: issues are caught before a channel silently stops getting alerts.
Example: a channel that loses app permissions is flagged before an alert is missed.
- Error queue
- Permission / rate limit / failure
- Instant alerts
Built for the teams that need to know right away
Ecommerce & DTC
Get notified of large orders and stockouts the moment they happen.
Wholesale & distribution
Alert the right team when a large B2B order needs attention.
Multi-location retail
Route location-specific alerts to the right store's channel.
Manufacturers
Notify production teams when raw material stock runs low.
3PL & fulfillment services
Keep warehouse teams updated on incoming order volume.
Warehouse & operations teams
See fulfillment events without leaving the operations channel.
Customer support teams
Get notified of shipment delays before a customer has to ask.
Enterprise Microsoft 365 organizations
Keep operations visibility inside the Microsoft 365 environment teams already use.
Capabilities at a glance
The operational building blocks that power the Microsoft Teams integration.
What teams gain with the Microsoft Teams integration
Each benefit ties a real operational problem to a measurable outcome.
Faster response to time-sensitive events
A stockout or large order gets seen immediately instead of hours later.
Problem: missed events to Benefit: instant visibilityLess app-switching
Messaging extensions answer common questions without opening Xorosoft.
Problem: constant app-switching to Benefit: answers in TeamsShared visibility across teams
Sales, ops, and warehouse teams see the same event as it happens.
Problem: siloed visibility to Benefit: shared awarenessSearchable event history
Teams search makes past alerts easy to find later.
Problem: lost history to Benefit: searchable recordConfigurable to avoid noise
Alert rules keep channels focused instead of overwhelmed.
Problem: alert fatigue to Benefit: relevant, targeted alertsSingle system of record
Xorosoft stays the source of truth while Teams surfaces what matters.
Problem: disconnected tools to Benefit: one connected workflowChecking the dashboard vs. email alerts vs. Xorosoft + Teams
How the Xorosoft Microsoft Teams integration compares to manually checking the ERP or relying on email alerts.
| Capability | Checking the Dashboard | Email Alerts | Xorosoft + Teams |
|---|---|---|---|
| Real-time alerts | ✗ | ~ | ✓ |
| No app-switching | ✗ | ~ | ✓ |
| Two-way actions | ✗ | ✗ | ✓ |
| Configurable routing | ✗ | ~ | ✓ |
| Error alerts | ✗ | ✗ | ✓ |
| Searchable history | ~ | ~ | ✓ |
| Messaging extensions | ✗ | ✗ | ✓ |
| Reporting | ~ | ✗ | ✓ |
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Microsoft Teams integration questions
Tap a question to reveal the answer, optimized for Google AI Overviews, ChatGPT, Perplexity, Gemini, Claude, and Bing AI.
The Microsoft Teams integration posts Xorosoft ERP and WMS events - new orders, low stock alerts, shipment updates - directly into Teams channels as Adaptive Cards, with two-way actions available from within Teams.
An event occurs in Xorosoft, matches a configured alert rule, and posts as an Adaptive Card to the mapped Teams channel. Team members can act on the card directly, and the result syncs back to Xorosoft.
Sales, operations, and warehouse teams that use Microsoft Teams as part of Microsoft 365 and want Xorosoft events visible where they already work use the integration.
Microsoft Teams is made by Microsoft. It launched in March 2017 as part of Office 365, was built to eventually replace Skype for Business (fully retired in 2021), and saw usage grow sharply during 2020 as remote work increased.
Yes. Messaging extensions let team members look up order, inventory, or fulfillment status directly from Teams, without opening Xorosoft.
Yes. Adaptive Cards post to Teams as events happen in Xorosoft, not on a delayed digest or batch.
Yes. Configurable alert rules define which events post to which channels, so teams only see what's relevant to them.
Yes. Two-way Adaptive Card actions let team members approve, acknowledge, or act directly on a card, with the result syncing back to Xorosoft.
Yes. Xorosoft events can feed into Power Automate, letting teams extend notifications into their own Microsoft 365 workflows.
The integration monitors message delivery and flags failed deliveries, permission issues, and rate limits instantly, so issues are caught before a channel silently stops getting alerts.
Yes. Teams keeps working exactly as before, with Xorosoft events simply appearing as messages in the channels already in use.
By posting events and answering queries directly in Teams, teams get the information they need without opening a separate ERP dashboard.
See the Xorosoft Microsoft Teams integration in action
Book a personalized demo and see how order alerts, inventory alerts, Adaptive Card actions, and two-way sync connect Xorosoft to your team's Teams channels.