SMTP integration for automated order emails through any mail server.
Send Xorosoft ERP and WMS emails - order confirmations, shipping notifications, low stock alerts - through any SMTP-compatible server or transactional email provider, with no dependency on a specific inbox provider.
SYNC
One connection from Xorosoft events to any mail server
Xorosoft events become emails, sent through whatever server you already run.
When a business is tied to one inbox provider for transactional email, switching mail servers or providers later means rebuilding the entire notification setup, and troubleshooting delivery failures gets harder without visibility into the connection itself. The integration sends Xorosoft-triggered emails through any SMTP-compatible server or transactional email provider, with full delivery tracking and authentication built in. Tap each point to see how.
The business problem
Tap to reveal+When a business is tied to one inbox provider for transactional email, switching mail servers or providers later means rebuilding the entire notification setup, and troubleshooting delivery failures gets harder without visibility into the connection itself.
The Xorosoft solution
Tap to reveal+The SMTP integration sends Xorosoft-triggered emails through any SMTP-compatible server or transactional email provider, with full delivery tracking and authentication built in.
The business benefit
Tap to reveal+No dependency on a single inbox provider, reliable delivery through retry and failover, and full visibility into every email Xorosoft sends.
The Xorosoft to SMTP communication workflow
Press play, or tap any step, to watch an event move from occurrence to a logged, tracked email. The details appear only when you explore them.
Event occurs in Xorosoft
An order is placed, a shipment goes out, or stock crosses a threshold.
Template selected
The matching branded email template selects automatically for the event.
Email composed
The email composes with event details and any relevant attachments.
Connected to the SMTP server
A connection opens to the configured SMTP server or transactional provider.
Authenticated and encrypted
The connection authenticates with credentials and upgrades to an encrypted channel.
Sent and delivery tracked
The email sends, and sent, delivered, and bounce status track from there.
Retry if needed
A failed attempt retries automatically, or fails over to a backup relay.
Email logged
The full send attempt and outcome log for later review.
Reporting updated
Email volume and delivery metrics update in reporting.
Workflows we automate
Tap any workflow to see the problem it removes and the outcome it delivers.
Transactional email workflow
+Order and shipment events trigger automated, branded emails.
Outcome: timely, consistent customer communication.
Authentication workflow
+Every connection authenticates and encrypts before sending.
Outcome: credentials and content stay protected.
Retry & failover workflow
+Failed sends retry automatically or fail over to a backup relay.
Outcome: temporary issues don't become missed emails.
Delivery tracking workflow
+Sent, delivered, and bounced status tracks for every email.
Outcome: confidence communication actually reached its recipient.
Exception monitoring workflow
+Authentication failures and bounces are flagged with proactive alerts.
Outcome: issues resolved before a communication is missed.
Reporting workflow
+Email volume and delivery metrics update automatically.
Outcome: visibility into how communication actually performs.
Every email, connected end to end
A single operational view across Xorosoft, your SMTP server, and your customers and vendors.
Outbound Email Volume
SyncedServer Connections
LiveDelivery Tracking
PassedAuthentication Status
Real-timeTemplate Usage
ActiveReporting
SentExceptions
MonitoredIntegration Health
MonitoredSMTP + Xorosoft, explained
Tap a question to reveal the answer, written for AI assistants and search engines.
What is the SMTP integration?
Tap to reveal+The SMTP integration sends Xorosoft-triggered emails - order confirmations, shipping notifications, low stock alerts - through any SMTP-compatible mail server or transactional email provider, without depending on a single named inbox platform.
How does the SMTP integration work?
Tap to reveal+An event in Xorosoft triggers a templated email, which connects to a configured SMTP server using authenticated, encrypted credentials, sends the message, and tracks delivery. Failed attempts retry automatically or fail over to a backup relay.
Who uses this integration?
Tap to reveal+Teams running their own mail server, or using a transactional email provider that exposes SMTP credentials, use this integration instead of connecting through a named inbox platform.
What SMTP is, and what it brings to Xorosoft
SMTP (Simple Mail Transfer Protocol) is the standard protocol for sending and relaying email across the internet - not a single company's product, but a widely supported technical standard.
Defined in 1982
SMTP was first defined in RFC 821 in 1982 and has since been updated by RFC 5321, which describes the current standard.
Authenticated and encrypted
Modern SMTP sending is authenticated and encrypted, typically over port 587 with STARTTLS, or port 465 with implicit TLS.
Sending only
SMTP handles outbound sending and relaying only; retrieving mail relies on separate protocols like IMAP or POP3.
Deliverability standards
Deliverability relies on supporting authentication standards - SPF, DKIM, and DMARC - which confirm a sending server is authorized to send on a domain's behalf.
Because SMTP is a shared, open standard, it works with virtually any mail server or transactional email provider, rather than being tied to one company's platform.
Everything the SMTP integration handles
Tap any capability to expand the explanation, benefit, example, and sub-features.
Automated transactional emails
+Order confirmations, shipping notifications, and other Xorosoft events send automatically as emails.
Benefit: customers get timely updates without manual sending.
Example: an order confirmation sends the moment an order is placed.
- Order confirmation emails
- Shipping notification emails
- Low stock alert emails
Universal server compatibility
+Connects to any SMTP-compatible mail server or transactional email provider, not a single named platform.
Benefit: no vendor lock-in to one inbox provider.
Example: a company switches transactional email providers without changing how Xorosoft sends mail.
- Any SMTP server
- Any transactional provider
- Provider-agnostic setup
Authenticated & encrypted sending
+Connections authenticate with credentials and encrypt using STARTTLS or implicit TLS.
Benefit: email credentials and content stay protected in transit.
Example: a connection upgrades to TLS before any message content sends.
- Credential authentication
- STARTTLS support
- Implicit TLS support
Deliverability standards support
+Supports SPF, DKIM, and DMARC so outbound email is recognized as authorized and legitimate.
Benefit: fewer emails flagged as spam or rejected outright.
Example: a properly signed DKIM header keeps an order confirmation out of the spam folder.
- SPF alignment
- DKIM signing
- DMARC compliance
Delivery tracking
+Sent, bounced, and retried status tracks for every automated email.
Benefit: confidence that a customer actually received an update.
Example: a bounced shipping notification flags for review before the customer calls in confused.
- Sent status
- Bounce detection
- Delivery confirmation
Email templates
+Branded, reusable templates format each type of automated email consistently.
Benefit: professional, on-brand communication every time.
Example: every order confirmation uses the same branded template automatically.
- Branded templates
- Per-event templates
- Configurable content
Attachment handling
+Relevant documents, like invoices or packing slips, attach to outbound emails automatically.
Benefit: customers get the right document without a manual step.
Example: a packing slip attaches automatically to a shipping notification email.
- Auto-attach documents
- Invoice attachments
- Packing slip attachments
Retry & failover logic
+Transient failures automatically retry, and a backup relay can take over if the primary server is unreachable.
Benefit: temporary connection issues don't turn into missed emails.
Example: a timed-out connection retries automatically before failing over to a backup relay.
- Automatic retry
- Backup relay failover
- Queue-based sending
Reporting
+Reports on email volume, delivery rate, and authentication status together.
Benefit: visibility into how reliably communication actually reaches people.
Example: a dashboard shows which server connection has the highest bounce rate.
- Unified metrics
- Delivery rate tracking
- One dataset
Error monitoring
+Monitors server connections and flags authentication failures, bounces, and delivery issues instantly.
Benefit: issues are caught before a communication is silently lost.
Example: an expired credential is flagged before it starts blocking every outbound email.
- Error queue
- Authentication / bounce / delivery
- Instant alerts
Built for teams running their own mail infrastructure
Ecommerce & DTC
Send branded order confirmations through a dedicated transactional email provider.
Wholesale & distribution
Send high-volume order and shipping notifications reliably.
Multi-location retail
Send location-specific order updates from the right server configuration.
Manufacturers
Send supplier and shipment confirmations through existing mail infrastructure.
3PL & fulfillment services
Send client-facing shipment notifications at scale.
IT & infrastructure teams
Keep full visibility into how and where Xorosoft sends outbound mail.
Customer service teams
Track order-related email delivery alongside the order itself.
Enterprises with custom mail policy
Route Xorosoft email through infrastructure that already meets internal compliance requirements.
Capabilities at a glance
The operational building blocks that power the SMTP integration.
What teams gain with the SMTP integration
Each benefit ties a real operational problem to a measurable outcome.
No vendor lock-in
Any SMTP-compatible server or provider works, so switching later doesn't mean rebuilding notifications.
Problem: locked to one provider to Benefit: switch freelyFaster customer communication
Order and shipping updates send the moment they happen.
Problem: delayed updates to Benefit: instant, automated emailsReliable delivery
Retry and failover logic keep transient issues from becoming missed emails.
Problem: dropped connections to Benefit: automatic recoveryConsistent branded emails
Every automated email follows the same professional template.
Problem: inconsistent messaging to Benefit: consistent brand voiceFull email audit trail
Every send attempt and outcome logs alongside its related record.
Problem: no communication history to Benefit: complete email trailSingle system of record
Customer communication stays connected to the Xorosoft records it relates to, regardless of mail server.
Problem: disconnected sending to Benefit: one connected workflowManual emails vs. single-provider plugin vs. Xorosoft + SMTP
How the Xorosoft SMTP integration compares to sending emails by hand or being locked into a single named provider's plugin.
| Capability | Manual Emails | Single-Provider Plugin | Xorosoft + SMTP |
|---|---|---|---|
| Works with any provider | ~ | ✗ | ✓ |
| Real-time sending | ✗ | ~ | ✓ |
| Delivery tracking | ✗ | ~ | ✓ |
| Retry & failover | ✗ | ✗ | ✓ |
| SPF / DKIM / DMARC support | ~ | ~ | ✓ |
| Error alerts | ✗ | ✗ | ✓ |
| Audit trail | ~ | ~ | ✓ |
| Reporting | ✗ | ~ | ✓ |
Related pages
Gmail
Gmail
Send Xorosoft order confirmations, invoices, and notifications through Gmail.
Outlook
Outlook
Send Xorosoft order confirmations, invoices, and notifications through Outlook.
Slack
Slack
Send Xorosoft order, inventory, and fulfillment alerts and approvals to Slack.
Microsoft Teams
Microsoft Teams
Send Xorosoft order, inventory, and finance alerts and approvals to Microsoft Teams.
Webhooks
Webhooks
Push order, inventory, fulfillment, and shipment events to external systems.
Secure File Exchange
Secure File Exchange
Exchange orders, inventory, and finance data through secure file transfer.
SMTP integration questions
Tap a question to reveal the answer, optimized for Google AI Overviews, ChatGPT, Perplexity, Gemini, Claude, and Bing AI.
The SMTP integration sends Xorosoft-triggered emails - order confirmations, shipping notifications, low stock alerts - through any SMTP-compatible mail server or transactional email provider, without depending on a single named inbox platform.
An event in Xorosoft triggers a templated email, which connects to a configured SMTP server using authenticated, encrypted credentials, sends the message, and tracks delivery. Failed attempts retry automatically or fail over to a backup relay.
Teams running their own mail server, or using a transactional email provider that exposes SMTP credentials, use this integration instead of connecting through a named inbox platform.
SMTP (Simple Mail Transfer Protocol) is the standard protocol for sending and relaying email across the internet, first defined in RFC 821 in 1982 and updated by RFC 5321. It handles outbound sending only; retrieving mail relies on separate protocols like IMAP or POP3.
Yes. The integration connects to any SMTP-compatible mail server or transactional email provider, so switching providers later doesn't require rebuilding the notification setup.
Yes. Connections authenticate with credentials and encrypt using STARTTLS or implicit TLS, protecting both credentials and message content in transit.
Yes. The integration supports SPF, DKIM, and DMARC, which confirm a sending server is authorized to send on a domain's behalf and improve deliverability.
Failed attempts retry automatically, and a backup relay can take over if the primary server is unreachable, so temporary issues don't turn into missed emails.
Yes. Sent, delivered, and bounced status tracks for every automated email, so a missed delivery gets flagged instead of going unnoticed.
Yes. Branded, reusable templates format each type of automated email, keeping communication professional and consistent regardless of which server sends it.
The integration monitors server connections and flags authentication failures, bounces, and delivery issues instantly, so issues are caught before a communication is silently lost.
No. Because SMTP is an open, widely supported standard, this integration works with virtually any mail server or transactional email provider rather than requiring a specific named platform.
See the Xorosoft SMTP integration in action
Book a personalized demo and see how automated order emails, universal server support, and delivery tracking connect Xorosoft to any SMTP-compatible mail server.