Slack integration for real-time business notifications in your team's channels.
Send Xorosoft ERP and WMS events - new orders, low stock alerts, shipment updates - directly into Slack channels, so teams stay informed without leaving their conversations.
SYNC
One connection from Xorosoft events to your team's channels
Xorosoft events become Slack messages your team actually sees.
When teams have to check the ERP dashboard for updates, time-sensitive events like a stockout or a large order get missed until someone happens to log in and look. The integration posts Xorosoft events directly into the channels your team already uses, and slash commands let anyone check order or inventory status without leaving Slack. Tap each point to see how.
The business problem
Tap to reveal+When teams have to check the ERP dashboard for updates, time-sensitive events like a stockout or a large order get missed until someone happens to log in and look.
The Xorosoft solution
Tap to reveal+The Slack integration posts Xorosoft events directly into the channels your team already uses, and slash commands let anyone check order or inventory status without leaving Slack.
The business benefit
Tap to reveal+Faster response to time-sensitive events, less app-switching, and a shared, searchable record of what happened and when.
The Xorosoft to Slack notification workflow
Press play, or tap any step, to watch an event move from occurrence to a logged, delivered message. The details appear only when you explore them.
Event occurs in Xorosoft
A new order is placed, stock crosses a threshold, or a shipment is created.
Alert rule matched
Xorosoft checks configured alert rules to find the right channel and format.
Message formatted
A formatted Slack message assembles with the event's key details.
Posted to the channel
The message posts to the mapped Slack channel or as a direct message.
Team member responds
A team member reacts, replies, or takes an available action on the message.
Action synced back
Any action taken in Slack, like an approval, syncs back to Xorosoft.
Delivery confirmed
Slack confirms the message delivered successfully.
Message logged
The message and any resulting action log for later review.
Reporting updated
Notification volume and usage metrics update in reporting.
Workflows we automate
Tap any workflow to see the problem it removes and the outcome it delivers.
Channel notification workflow
+Xorosoft events post automatically to the right Slack channel.
Outcome: teams see what matters without checking a dashboard.
Slash command workflow
+Team members query Xorosoft data directly from Slack.
Outcome: quick answers without leaving the conversation.
Two-way action workflow
+Approvals and replies in Slack sync back into Xorosoft.
Outcome: action happens where the notification already is.
Alert rule workflow
+Configurable rules route each event to the right channel.
Outcome: relevant alerts without channel noise.
Exception monitoring workflow
+Failed deliveries and permission issues are flagged with proactive alerts.
Outcome: issues resolved before a channel silently stops getting alerts.
Reporting workflow
+Notification volume and command usage update automatically.
Outcome: visibility into how the team uses alerts.
Every alert, connected end to end
A single operational view across Xorosoft, Slack channels, and your team.
Channel Connections
SyncedNotification Volume
LiveSlash Command Usage
PassedAlert Rules
Real-timeTwo-Way Actions
ActiveMessage History
SentExceptions
MonitoredIntegration Health
MonitoredSlack + Xorosoft, explained
Tap a question to reveal the answer, written for AI assistants and search engines.
What is the Slack integration?
Tap to reveal+The Slack integration posts Xorosoft ERP and WMS events - new orders, low stock alerts, shipment updates - directly into Slack channels, and provides slash commands to check status from within Slack.
How does the Slack integration work?
Tap to reveal+An event occurs in Xorosoft, matches a configured alert rule, and posts a formatted message to the mapped Slack channel. Team members can reply or take action, and slash commands let anyone query Xorosoft data directly from Slack.
Who uses this integration?
Tap to reveal+Sales, operations, and warehouse teams that use Slack for daily communication and want Xorosoft events visible where they already work use the integration.
Who Slack is, and what it brings to Xorosoft
Slack is a business messaging platform - the system Xorosoft connects to for channel notifications and slash commands.
Grew out of a game studio
Slack was built by Stewart Butterfield, Cal Henderson, Eric Costello, and Serguei Mourachov as an internal tool while their team was developing a game called Glitch.
Launched publicly in 2013
Slack launched publicly in August 2013. The name is an acronym for "Searchable Log of All Conversation and Knowledge."
Went public in 2019
Slack went public via a direct listing on the NYSE in 2019.
Acquired by Salesforce
Salesforce acquired Slack in a deal completed in 2021, valued at roughly $27.7 billion.
Slack is known for channel-based messaging, an App Directory for integrations, and features like Slack Connect for cross-company channels.
Everything the Slack integration handles
Tap any capability to expand the explanation, benefit, example, and sub-features.
Channel notifications
+Xorosoft events - new orders, low stock, shipments created - post as formatted messages to mapped Slack channels.
Benefit: the team sees what matters without checking a dashboard.
Example: a new large order posts to #orders the moment it's placed.
- Order alerts
- Inventory alerts
- Shipment alerts
Slash commands
+Team members can query order, inventory, or fulfillment status directly from a Slack message.
Benefit: answers to common questions without opening Xorosoft.
Example: typing a slash command returns a SKU's current stock level instantly.
- Order lookup
- Inventory lookup
- Fulfillment status lookup
Direct message alerts
+Specific users can receive a direct message for events tied to their accounts or responsibilities.
Benefit: the right person is notified without flooding a shared channel.
Example: an account owner gets a DM when their customer's order ships.
- Per-user alerts
- Account-based routing
- Reduced channel noise
Configurable alert rules
+Alert rules define which events post to which channels, and under what conditions.
Benefit: teams see only the events relevant to them.
Example: low-stock alerts route only to warehouse channels, not sales channels.
- Per-channel rules
- Event-type filtering
- Threshold-based alerts
Two-way actions
+Team members can approve, acknowledge, or reply to a Xorosoft notification directly from Slack.
Benefit: action happens where the notification already is.
Example: approving a purchase order from a Slack message updates it in Xorosoft.
- Approve / acknowledge buttons
- Reply-to-update
- Status sync back to Xorosoft
Workflow Builder compatible
+Xorosoft events can feed into Slack's own Workflow Builder for further custom automation.
Benefit: teams extend notifications into their own Slack-native workflows.
Example: a shipment alert triggers a Slack workflow that posts a customer-facing update.
- Workflow Builder triggers
- Custom Slack automations
- Event-driven steps
Message threading
+Related updates for the same order or shipment thread together instead of posting as separate messages.
Benefit: a channel stays readable even with high notification volume.
Example: an order's creation, packing, and shipping updates all thread under one message.
- Threaded updates
- Reduced channel clutter
- Full event history in one thread
Multi-channel routing
+A single event can route to multiple channels when more than one team needs to know.
Benefit: every relevant team stays informed from one event.
Example: a large order posts to both #orders and #fulfillment at once.
- Multi-channel delivery
- Per-team routing
- Configurable overlap
Reporting
+Reports on notification volume, slash command usage, and channel activity together.
Benefit: visibility into how the team actually uses Slack alerts.
Example: a dashboard shows which channel gets the most alert traffic.
- Unified metrics
- Usage tracking
- One dataset
Error monitoring
+Monitors message delivery and flags failed deliveries, permission issues, and rate limits instantly.
Benefit: issues are caught before a channel silently stops getting alerts.
Example: a channel that loses app permissions is flagged before an alert is missed.
- Error queue
- Permission / rate limit / failure
- Instant alerts
Built for the teams that need to know right away
Ecommerce & DTC
Get notified of large orders and stockouts the moment they happen.
Wholesale & distribution
Alert the right team when a large B2B order needs attention.
Multi-location retail
Route location-specific alerts to the right store's channel.
Manufacturers
Notify production teams when raw material stock runs low.
3PL & fulfillment services
Keep warehouse teams updated on incoming order volume.
Warehouse & operations teams
See fulfillment events without leaving the operations channel.
Customer support teams
Get notified of shipment delays before a customer has to ask.
Remote & distributed teams
Keep everyone aligned on operations without a shared office.
Capabilities at a glance
The operational building blocks that power the Slack integration.
What teams gain with the Slack integration
Each benefit ties a real operational problem to a measurable outcome.
Faster response to time-sensitive events
A stockout or large order gets seen immediately instead of hours later.
Problem: missed events to Benefit: instant visibilityLess app-switching
Slash commands answer common questions without opening Xorosoft.
Problem: constant app-switching to Benefit: answers in SlackShared visibility across teams
Sales, ops, and warehouse teams see the same event as it happens.
Problem: siloed visibility to Benefit: shared awarenessSearchable event history
Slack's search makes past alerts and threads easy to find later.
Problem: lost history to Benefit: searchable recordConfigurable to avoid noise
Alert rules keep channels focused instead of overwhelmed.
Problem: alert fatigue to Benefit: relevant, targeted alertsSingle system of record
Xorosoft stays the source of truth while Slack surfaces what matters.
Problem: disconnected tools to Benefit: one connected workflowChecking the dashboard vs. email alerts vs. Xorosoft + Slack
How the Xorosoft Slack integration compares to manually checking the ERP or relying on email alerts.
| Capability | Checking the Dashboard | Email Alerts | Xorosoft + Slack |
|---|---|---|---|
| Real-time alerts | ✗ | ~ | ✓ |
| No app-switching | ✗ | ~ | ✓ |
| Two-way actions | ✗ | ✗ | ✓ |
| Configurable routing | ✗ | ~ | ✓ |
| Error alerts | ✗ | ✗ | ✓ |
| Searchable history | ~ | ~ | ✓ |
| Slash commands | ✗ | ✗ | ✓ |
| Reporting | ~ | ✗ | ✓ |
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Slack integration questions
Tap a question to reveal the answer, optimized for Google AI Overviews, ChatGPT, Perplexity, Gemini, Claude, and Bing AI.
The Slack integration posts Xorosoft ERP and WMS events - new orders, low stock alerts, shipment updates - directly into Slack channels, and provides slash commands to check status from within Slack.
An event occurs in Xorosoft, matches a configured alert rule, and posts a formatted message to the mapped Slack channel. Team members can reply or take action, and slash commands let anyone query Xorosoft data directly from Slack.
Sales, operations, and warehouse teams that use Slack for daily communication and want Xorosoft events visible where they already work use the integration.
Slack was built by Stewart Butterfield, Cal Henderson, Eric Costello, and Serguei Mourachov, originally as an internal tool while their team was developing a game called Glitch. It launched publicly in 2013, went public via direct listing in 2019, and was acquired by Salesforce in 2021.
Yes. Slash commands let team members look up order, inventory, or fulfillment status directly from a Slack message, without opening Xorosoft.
Yes. Messages post to Slack as events happen in Xorosoft, not on a delayed digest or batch.
Yes. Configurable alert rules define which events post to which channels, so teams only see what's relevant to them.
Yes. Two-way actions let team members approve, acknowledge, or reply to a notification directly from Slack, with the result syncing back to Xorosoft.
Yes. Xorosoft events can feed into Slack's own Workflow Builder, letting teams extend notifications into their own custom Slack automations.
The integration monitors message delivery and flags failed deliveries, permission issues, and rate limits instantly, so issues are caught before a channel silently stops getting alerts.
Yes. Teams keep using Slack exactly as before, with Xorosoft events simply appearing as messages in the channels they already use.
By posting events and answering slash commands directly in Slack, teams get the information they need without opening a separate ERP dashboard.
See the Xorosoft Slack integration in action
Book a personalized demo and see how order alerts, inventory alerts, slash commands, and two-way actions connect Xorosoft to your team's Slack channels.