Order Management Software

One platform for every order from Shopify

Centralize orders, inventory, fulfillment, purchasing, and customer operations in a single connected platform - from order creation through final delivery.

β˜…β˜…β˜…β˜…β˜… Rated easiest-to-use ERP on G2 β€’ Omnichannel order-to-cash

Orders flow in automatically from every channel you sell on

ShopifyAmazonWooCommerceBigCommerce MagentoJOORSPS CommerceShipStationStripe
Why centralize

Stop managing orders across multiple systems

As you grow, inventory lives in one platform, orders in another, and accounting reconciles by hand. Xorosoft brings every order, transaction, and fulfillment activity into one place.

🎯

Centralized orders

Every order in one platform, regardless of where it came from.

πŸ“Š

Real-time inventory

Availability updates the moment an order is placed.

πŸ”„

Omnichannel sync

Online, wholesale, and retail orders stay aligned.

⚑

Faster fulfillment

Orders route straight into warehouse workflows.

πŸ›‘οΈ

Reduced overselling

Allocation prevents selling stock you don't have.

😊

Happier customers

Accurate status updates from order to delivery.

🏭

Warehouse coordination

Operations connected directly to order processing.

πŸ“ˆ

Integrated finance

Every order updates accounting automatically.

The order lifecycle

What is order management?

It's the process of receiving, validating, allocating, fulfilling, tracking, and invoicing customer orders across their entire lifecycle. The goal is simple: deliver the right product to the right customer at the right time, while keeping inventory accurate and operations efficient.

As order volume climbs, businesses need more sophisticated tools to manage the complexity - exactly what Xorosoft is built for.

1
Receive & validateCapture orders from every channel and check availability.
2
Allocate inventoryReserve stock automatically as orders arrive.
3
Route & fulfillSend orders to the optimal warehouse to pick, pack, ship.
4
Invoice & trackGenerate shipments, process invoices, share status.
5
Manage returnsHandle returns and refunds within the order lifecycle.
Sound familiar?

Common order management challenges

The problems that quietly compound as your order volume grows.

🌐

Orders from too many places

Ecommerce, Amazon, wholesale, EDI, B2B portals, sales reps and support - without a center, visibility breaks down.

⚠️

Inventory and orders don't match

Disconnected systems lead to:

  • Overselling
  • Backorders
  • Customer complaints
  • Lost revenue
⌨️

Manual order entry

Re-keying orders into an ERP creates:

  • Data entry errors
  • Delayed processing
  • Higher labor costs
🐌

Slow fulfillment

Orders stall when teams lack visibility into inventory availability, warehouse workload, and shipping status.

πŸ”

Poor customer visibility

"Has it shipped? Is it in stock? When will it arrive?" Without answers, service becomes reactive.

↩️

Returns management

Returns span multiple systems and manual steps, creating inventory discrepancies and refund delays.

The hard truth

Why most order management setups fail

The tools you started with weren't built to run operations at scale.

βœ• Ecommerce platforms aren't OMS

Shopify and Amazon are excellent sales channels - but they aren't designed for purchasing, warehousing, inventory planning, manufacturing, or accounting.

βœ• QuickBooks wasn't built for operations

It creates invoices well. It was never designed for order routing, warehouse fulfillment, inventory allocation, or omnichannel operations.

βœ• Multiple systems create silos

Separate ecommerce, warehouse, accounting and shipping tools each hold different data - so teams reconcile instead of serving customers.

βœ• Spreadsheets break at scale

Manual tracking can work for a small business. It becomes a serious risk as order volume grows.

The Xorosoft way

How Xorosoft solves order management

Orders flow automatically through your whole organization - no duplicate entry, no manual coordination.

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Centralized order visibility

Every order appears in one platform regardless of source - with status, availability, fulfillment progress, tracking, and customer history.

πŸ“¦

Real-time inventory allocation

As orders enter, inventory is validated and allocated, and availability updates immediately to prevent overselling.

🏭

Warehouse integration

Orders flow straight into warehouse workflows so teams pick, pack, and ship without re-entering information.

πŸ’Ό

Financial integration

Every order updates accounting automatically, improving revenue visibility, invoicing, and reporting.

Capabilities

Everything you need to run orders end to end

Each capability solves a real operational problem - and delivers a measurable benefit.

🧾 Sales order management

Problem
Orders arrive from many disconnected sources.
Solution
Centralize all sales orders within a single platform.
VisibilityFewer errorsFaster

🧭 Order routing

Problem
Orders may need to ship from different warehouses.
Solution
Automatically route orders to the optimal fulfillment location.
Faster fulfillmentLower shipping cost

πŸ“¦ Inventory allocation

Problem
Inventory availability is often unclear.
Solution
Allocate inventory automatically as orders are received.
Less oversellingHappier customers

⏳ Backorder management

Problem
Stock shortages create fulfillment challenges.
Solution
Track backorders and incoming inventory automatically.
VisibilityBetter comms

🚚 Fulfillment management

Problem
Warehouse operations are disconnected from order processing.
Solution
Connect order management directly to warehouse workflows.
FasterMore accurate

↩️ Return management

Problem
Returns create inventory and accounting complexity.
Solution
Manage returns directly within the order lifecycle.
Inventory controlFaster service
Products involved

A complete order-to-cash ecosystem

Three products that work as one connected platform.

XoroONE

The all-in-one platform for small to medium businesses.

  • Sales orders
  • Purchasing
  • Inventory management
  • Accounting
  • Ecommerce
  • Reporting
XoroERP

Enterprise-grade financials and operations.

  • Financial management
  • Procurement
  • Business intelligence
  • Operational reporting
XoroWMS

Cloud warehouse management built for accuracy.

  • Picking
  • Packing
  • Shipping
  • Barcode scanning
  • Warehouse analytics

Together they create a complete order-to-cash ecosystem.

Features included

Built-in across the whole order lifecycle

🧾 Orders

  • Sales orders
  • Quotes
  • Order tracking
  • Order allocation
  • Backorder management
  • Returns management

πŸ“¦ Inventory

  • Inventory visibility
  • Inventory tracking
  • Inventory allocation
  • Multi-warehouse

🏭 Warehouse

  • Receiving
  • Picking
  • Packing
  • Shipping
  • Barcode scanning

πŸ’΅ Financial

  • Accounts receivable
  • Invoicing
  • Revenue reporting

πŸ“Š Reporting

  • Order analytics
  • Fulfillment metrics
  • Customer reporting
Integrations

Connects to the channels and tools you already use

Orders and payments stay synchronized across your entire stack.

Ecommerce platforms - orders synchronize into Xorosoft automatically

Shopify
Amazon
WooCommerce
BigCommerce
Magento

B2B commerce platforms - wholesale orders flow into operational workflows

JOOR
NuOrder
Lingo

EDI platforms - retailer orders are imported automatically

SPS Commerce
Orderful
CommerceHub

Shipping & payments - labels, fulfillment and payments in sync

ShipStation
Stripe
PayPal
Industries we serve

Built for the way your industry sells

πŸ“¦

Wholesale distribution

Centralize wholesale orders with full inventory visibility.

🏭

Manufacturing

Coordinate production and fulfillment from one platform.

πŸ›’

Ecommerce

Manage high-volume omnichannel order operations.

🏬

Retail

Improve inventory allocation and customer fulfillment.

πŸ‘•

Apparel

Handle style, size, and color complexity with ease.

πŸš—

Automotive

Track complex catalogs and fulfillment requirements.

πŸ₯«

Food & beverage

Improve order accuracy and inventory control.

🌿

Health & wellness

Scale operations while keeping inventory accurate.

ROI & business benefits

Results organizations commonly achieve

⏱️Reduced processing time
βœ‹Less manual entry
πŸ›‘οΈReduced overselling
⚑Faster fulfillment
πŸ‘οΈBetter inventory visibility
πŸ“ˆHigher warehouse productivity
πŸ’°Lower labor costs
😊Improved customer experience
🧾Faster invoicing
πŸ“ŠBetter operational reporting
Customer success

Before & after Xorosoft

Wholesale distributor

Before

Orders entered manually from multiple sources.

After

Orders flow automatically into inventory, warehouse, and accounting.

Result

Faster processing and improved accuracy.

Manufacturer

Before

Production planning disconnected from customer orders.

After

Orders drive production requirements automatically.

Result

Improved planning and fulfillment performance.

Omnichannel brand

Before

Orders spread across Shopify, Amazon, and wholesale.

After

All orders managed through one centralized platform.

Result

Improved visibility and customer satisfaction.

Implementation

A guided path to go-live

A proven six-step process, with dedicated support at every stage.

01

Discovery

Review order workflows and fulfillment requirements.

02

Configuration

Set up routing, inventory rules, and fulfillment processes.

03

Data migration

Import customers, products, inventory, and order history.

04

Training

Train sales, operations, warehouse, and accounting teams.

05

Go live

Launch the solution with hands-on support.

06

Optimization

Refine workflows as your order volume grows.

Why Xorosoft

One partner for the entire operation

βœ“Centralized order visibility
βœ“Real-time inventory allocation
βœ“Warehouse integration
βœ“Purchasing integration
βœ“Accounting integration
βœ“Omnichannel commerce support
βœ“EDI connectivity
βœ“Advanced reporting
βœ“Native integrations
βœ“Scalable architecture
βœ“Dedicated implementation
βœ“Ongoing support
FAQ

Frequently asked questions

What is order management software?

Order management software centralizes order processing, inventory allocation, fulfillment, invoicing, and customer visibility in one connected platform.

Can Xorosoft manage orders from Shopify and Amazon?

Yes. Orders from multiple sales channels synchronize automatically into Xorosoft.

Does Xorosoft support wholesale orders?

Yes. Xorosoft supports B2B commerce, EDI, and wholesale workflows.

Can Xorosoft prevent overselling?

Yes. Real-time inventory allocation helps prevent overselling across every channel.

Does Xorosoft include warehouse management?

Yes. XoroWMS provides complete warehouse functionality, from receiving to shipping.

Can Xorosoft manage returns?

Yes. Returns are managed within the order lifecycle, keeping inventory and accounting in sync.

Does Xorosoft support multiple warehouses?

Yes. Inventory and fulfillment can be managed across multiple locations.

Is accounting integrated?

Yes. Orders, inventory, and financial transactions remain synchronized automatically.

Ready to simplify order management?

Manage orders, inventory, fulfillment, purchasing, accounting, and customer operations from a single connected platform.

An Order Management System helps growing businesses control every order from the moment it enters the company until it is fulfilled, invoiced, tracked, and completed. For ecommerce brands, wholesalers, distributors, manufacturers, and retailers, order management becomes more difficult as sales channels expand. Orders may come from Shopify, Amazon, WooCommerce, BigCommerce, Magento, B2B portals, EDI partners, wholesale customers, sales reps, and retail locations. Without one connected system, teams often manage orders across multiple tools, manually re-enter data, reconcile inventory after the fact, and chase warehouse or accounting updates. This creates overselling, backorders, delayed fulfillment, customer complaints, refund issues, and poor visibility across the business.

Xorosoft’s Order Management System is designed to centralize orders, inventory, fulfillment, purchasing, accounting, customer operations, and reporting in one platform. With Omnichannel Order Management, every order can flow into a single operational view regardless of where it originated. This gives teams better visibility into order status, inventory availability, allocation, fulfillment progress, tracking, customer history, and financial updates. Instead of treating Shopify, Amazon, wholesale, EDI, and B2B orders as separate workflows, Xorosoft connects them into one order-to-cash process.

Sales Order Management Software is especially important because the sales order sits at the center of inventory, warehouse, finance, and customer service activity. Xorosoft helps teams receive and validate orders, allocate inventory in real time, route orders to the right warehouse, create picking and packing workflows, generate shipments, manage invoices, and handle returns within the same lifecycle. Because inventory updates as orders are placed, businesses can reduce overselling and improve customer promises across every channel.

For Ecommerce Order Management, Xorosoft synchronizes online orders and payments from major commerce platforms and marketplaces, helping operations teams process high-volume orders without duplicate entry. For Wholesale Order Management, it supports B2B commerce, EDI workflows, customer-specific order activity, and centralized fulfillment visibility. Warehouse teams also benefit because orders move directly into picking, packing, shipping, barcode scanning, and fulfillment workflows through connected warehouse management.

The result is a more reliable order operation where sales, inventory, warehouse, purchasing, accounting, and reporting stay aligned. Xorosoft helps businesses reduce manual work, speed up fulfillment, improve inventory accuracy, strengthen customer visibility, simplify returns, and scale order volume without adding unnecessary operational complexity.