Question 1

What is an ApparelMagic ERP integration?

Accepted Answer

An ApparelMagic ERP integration connects the ApparelMagic fashion management platform with an ERP system such as Xorosoft. It moves wholesale orders, customer accounts, styles, colors, sizes, seasons, SKUs, price levels, and payment terms into the ERP, then returns inventory availability, allocation, fulfillment, tracking, and invoice status. One record then carries each order from sale to accounting.

Question 2

How does Xorosoft integrate with ApparelMagic?

Accepted Answer

Xorosoft connects to ApparelMagic through a managed API integration. Orders and customer accounts sync into Xorosoft on a scheduled or event-driven basis, match against mapped customers, styles, variants, and price levels, and become validated sales orders. Xorosoft then allocates inventory, releases warehouse tasks in XoroWMS, and writes fulfillment, tracking, and invoice status back to ApparelMagic.

Question 3

Can ApparelMagic wholesale orders sync automatically to Xorosoft?

Accepted Answer

Yes. Confirmed ApparelMagic orders sync automatically without manual re-keying. Each order is validated against the mapped customer account, price level, payment terms, credit status, and style catalog before a sales order is created. Orders that fail validation are held in an exception queue with a specific reason, so staff correct data rather than search for missing orders.

Question 4

Does Xorosoft support ApparelMagic styles, colors, sizes, and seasons?

Accepted Answer

Yes. Xorosoft maps ApparelMagic styles, colorways, size scales, and season codes to ERP items at the variant level. Each order line resolves to a specific SKU with its own UPC, cost, and inventory position. Size scales import as discrete lines, so allocation, picking, and invoicing all reference the exact variant the buyer ordered.

Question 5

Can ApparelMagic customer pricing and payment terms sync with Xorosoft?

Accepted Answer

Yes. Each ApparelMagic account maps to a Xorosoft customer record carrying its wholesale price level, discount rules, currency, and payment terms. When an order arrives, Xorosoft validates line pricing against the assigned level and applies the customer's terms to the resulting invoice. Pricing variances and term mismatches are flagged before the order is released.

Question 6

How does the integration prevent inventory overselling?

Accepted Answer

Xorosoft maintains a single availability position across wholesale, ecommerce, retail, and EDI demand. ApparelMagic orders consume from that shared pool, and available-to-promise reflects allocations, open orders, cut tickets, and inbound receipts. Availability and allocation status flow back to ApparelMagic, so sales teams quote from live numbers instead of a stale export.

Question 7

Can ApparelMagic orders be fulfilled through XoroWMS?

Accepted Answer

Yes. Once an ApparelMagic order becomes an allocated sales order, Xorosoft releases pick, pack, and ship tasks directly to XoroWMS. Warehouse staff scan against the order, apply carton and label requirements, and confirm shipment. Fulfillment progress, shipment confirmation, and tracking numbers post back to the order record and to ApparelMagic.

Question 8

Can tracking information sync back to ApparelMagic?

Accepted Answer

Yes. When XoroWMS confirms a shipment, Xorosoft posts the carrier, service level, tracking number, shipped quantities, and ship date back to the ApparelMagic order. Sales reps and customer service see delivery status in the system they already use, which reduces status emails and shortens the gap between shipping and payment follow-up.

Question 9

How are ApparelMagic returns, cancellations, and credits handled?

Accepted Answer

Cancellations and short-ships update order status and release reserved inventory back to availability. Returns are received against an authorization in XoroWMS, inspected, and dispositioned to sellable, repair, or damaged stock. Xorosoft then creates the credit memo, applies it to the customer balance, and exposes return and credit status for reconciliation against the originating ApparelMagic order.

Question 10

Does the integration support multiple warehouses?

Accepted Answer

Yes. Xorosoft supports multi-warehouse and multi-location inventory. Allocation rules can source an ApparelMagic order from a preferred warehouse, the location closest to the ship-to address, or a split across sites. Availability published back to ApparelMagic reflects the combined sellable position, while fulfillment tasks route to the correct facility automatically.

Question 11

Can ApparelMagic transactions connect with accounting workflows?

Accepted Answer

Yes. Shipment confirmation triggers invoice creation in Xorosoft with the customer's payment terms, currency, and tax treatment applied. Invoices, credits, cost of goods, and inventory movements post to the general ledger. Finance teams see wholesale revenue, receivables aging, and margin by account, style, and season without exporting data from ApparelMagic.

Question 12

How are integration errors monitored?

Accepted Answer

Every sync writes a logged record with a timestamp, payload reference, and outcome. Failures such as unmapped customers, unknown SKUs, retired styles, price variances, or credit holds land in an exception queue with a clear reason and a retry action. Alerts notify the responsible owner, and reprocessing happens once the underlying data is corrected.