All posts tagged: CX

ERP system improving customer experience through real-time data

ERP Isn’t Just for Ops—It’s for CX

Your ERP System Might Be Hurting CX—Here’s Why Most customers never ask about your software stack. However, behind every great ERP and Customer Experience connection is a well-oiled backend. For instance, late deliveries, stockouts, and wrong invoices often trace back to ERP issues—not your support team. In most cases, brands focus only on frontend experience [...]
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